Domain names

The activation of your domain name is done automatically after your payment. A confirmation email is automatically sent to you to confirm the registration.

A domain name is unique in terms of its name and can therefore never be modified, this applies to all providers. As for the cancellation, upon registration it remains valid until its expiration date; if you do not renew it, it will be automatically terminated.

It is therefore not possible to cancel a domain name registration. The amount paid for the check-in operation is non-refundable.

Pay your invoice directly from your customer area or place the renewal order with payment. We will receive and process your order as soon as possible.

Renewal is not automatic. Your banking information is not saved after payment. On the other hand, if you have a balance in your customer account, it will automatically be allocated to your next invoice.

If you pay your renewal bill, the domain name will automatically renew.

For generic extensions (.com, .net, .org, etc.), email address verification is imperative. You must click on the link you receive on the confirmation email received by ICANN otherwise you risk the suspension of your services after a few weeks.

Yes, you can manage your DNS at any time from your customer area from the Manage DNS section or from your cPanel account if you have hosting associated with your domain.

Yes, linking is possible. Create a DNS zone from your customer area by indicating the appropriate IP address and CNAME for the platform you would use. If you are not successful, send us the information and our technical support team will take care of it. You will find the detailed steps to link your domain name on our knowledge base.